Refund policy

Thank you for shopping with HawaRizwanaCo. We take pride in the quality of our products and want you to be fully satisfied with your purchase. Please read our Return & Refund Policy carefully before placing an order.

1. All Sales Are Final

Due to hygiene and personal use considerations, we do not accept returns, exchanges, or refunds for all hijabs, apparel, accessories, cookies, or any other items sold.

2. Defective or Wrong Item Received

If you receive a defective, damaged, or incorrect item, please contact us within 48 hours of receiving your order.

Please provide:

• Your order number

• Clear photos/videos of the issue

• A brief description of the problem

Our team will review and provide a replacement if eligible.

3. Non-Returnable Items

• Hijabs & apparel

• Cookies and consumables

• Sale or promotional items

• Items damaged due to perfume, makeup, wear, or mishandling

4. Refund Eligibility

Refunds are only issued if:

• The product is out of stock and cannot be replaced

• Duplicate payment was made

Refunds will be processed to the original payment method and may take several working days depending on your bank/payment provider.

5. Contact Us

For any issues, please reach us at:

📧 hawarizwana.co@gmail.com

📱 013-558 2298